The Loyalty Report



Loyalty is big business - in fact, loyalty is business: we all want repeat customers.

Our analysis of the state of loyalty shows that some schemes have grown faster than others - with room for more:



Download a free copy of The Loyalty Report here.




Our Insights


Hard Brexit Ahead

17 Jun 2017

For the sixth year running Merc Partners in consultation with Amárach compiled a survey that focused on Executive Expectations for 2017. The findings of which build on the foundations of similar studies undertaken. ...


Banking on Apple (and Google and Amazon)

17 Jun 2017

The world of banking will be disrupted in the coming years. As often in the case of disruption, it is new entrants from outside the industry who pose the greatest 'threat' to incumbents....

Creating Tomorrow, Today