Net Promoter Soar
Our latest PlanR Business Intelligence dashboard data for sectoral Net Promoter Score highlights the big improvement in the banking sector - though most others have moved sideways:
Supermarkets had a good 2017, though pharmacies fell back somewhat.
One to watch in 2018: electricity suppliers - they've made a lot of headway since 2015 and might be building momentum.
Our Insights
Banking on Apple (and Google and Amazon)
17 Jun 2017
The world of banking will be disrupted in the coming years. As often in the case of disruption, it is new entrants from outside the industry who pose the greatest 'threat' to incumbents....
NTA Round 1 Winners
17 Jun 2017
Congratulations to the winners of round 1 of our NTA travel survey prize draw...
