Net Promoter Soar

Our latest PlanR Business Intelligence dashboard data for sectoral Net Promoter Score highlights the big improvement in the banking sector - though most others have moved sideways:



Supermarkets had a good 2017, though pharmacies fell back somewhat.

One to watch in 2018: electricity suppliers - they've made a lot of headway since 2015 and might be building momentum.



Our Insights


NTA Round 1 Winners

17 Jun 2017

Congratulations to the winners of round 1 of our NTA travel survey prize draw...


Public Trust in An Garda Síochána

17 Jun 2017

That’s according to the Garda’s Public Attitudes Survey 2016 which is published today. It identified a 2% increase in the number of respondents reporting ‘mid’ to ‘high’ levels of trust in the Garda from 86% in 2015 to 88% in 2016. ...

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