Net Promoter Soar
Our latest PlanR Business Intelligence dashboard data for sectoral Net Promoter Score highlights the big improvement in the banking sector - though most others have moved sideways:
Supermarkets had a good 2017, though pharmacies fell back somewhat.
One to watch in 2018: electricity suppliers - they've made a lot of headway since 2015 and might be building momentum.
Our Insights
Hard Brexit Ahead
17 Jun 2017
For the sixth year running Merc Partners in consultation with Amárach compiled a survey that focused on Executive Expectations for 2017. The findings of which build on the foundations of similar studies undertaken. ...
NTA Round 1 Winners
17 Jun 2017
Congratulations to the winners of round 1 of our NTA travel survey prize draw...
