Net Promoter Soar

Our latest PlanR Business Intelligence dashboard data for sectoral Net Promoter Score highlights the big improvement in the banking sector - though most others have moved sideways:



Supermarkets had a good 2017, though pharmacies fell back somewhat.

One to watch in 2018: electricity suppliers - they've made a lot of headway since 2015 and might be building momentum.



Our Insights


Trust In The Media

17 Jun 2017

A recent question posed to our smart phone panel for the RTE Claire Byrne Live show highlights a worryingly low level of trust in the media in Ireland....


The Digital Transformation of Ireland

17 Jun 2017

Irish organisations could tap into a $100 trillion market through successful Digital Transformation of their business models by 2020, following global and Irish research conducted by Microsoft....

Creating Tomorrow, Today